Reviews from our many satisfied Dorset customers

Urban Pest Control is a local, independent pest control company who has been providing pest removal solutions to domestic, agricultural and commercial premises across Bournemouth, Poole, Wimborne, Dorchester, Weymouth and surrounding areas. With over 11 years of experience within the industry our qualified team has experience with a variety of pest situations. Our professional, friendly technicians pride themselves on being discreet whilst offering a fast and effective service, but don’t take our word for it take a look at what our customers say.

Please take a moment to read through our reviews.

I had moles making a mess of my back garden so called urban pest control. The service was very efficient and professional. John was very knowledgeable and provided good advice…. I would definitely recommend.
Hopefully I am now mole free and they won’t return.
Response from the owner:Many Thanks for your kind words and 5 star review. We are so pleased to hear that your garden is now free from the pesky moles and that John provided you with the service and information you required. Please do not hesitate to contact Urban Pest Control should pest issues arise in the future.
Response from the owner:Thanks Marta for leaving Urban Pest Control 5 stars. The team values your feedback.
Excellent service from Ryan today. Turned up at short notice, very knowledgeable and helpful. The advice given was superb and will hopefully sort our rodent problems out. Thanks Ryan.
Response from the owner:Thanks so much for writing us a great review, we really do value your feedback. We are so pleased to see that Ryan was able to help with your pest issue as well as talking you through the process and providing extra information. Thanks again for choosing Urban Pest Control.
We had a visit from Ryan today,
He was very professional, on time & friendly.
He quickly spotted the problem and reassured us it isn’t as bad as we first thought. He saved us A LOT of money, We are first time buyers so this is very much appreciated.

Highly recommended
Response from the owner:Thank you Kyle for a great 5 star review, we really appreciate you taking the time to leave us your valued feedback. We're so glad Ryan was able to reassure you and also to solve your pest issue, Urban pest control strive to put our customers needs first as well as being efficient and professional. Please do recommend us to friends and family should pest problem arise in the future.
Excellent service. Within an hour of calling Urban Pest Control John had dealt with a wasps nest in the garden. There are no signs of any wasps now but it was reassuring to know that John would come back if needed and at no extra cost. Would highly recommend.
Response from the owner:Thanks for a great 5 star review, we really value your feedback and appreciate you taking the time to leave us a review. We are pleased that our trained, friendly technician John was able free your garden of wasps. We aim to treat all wasps nests as quickly as possible and of course for those stubborn nests we do offer a guarantee.
A big thank you to Matt, Kelly and the team for their hard work in removing a large wasp nest from our office loft space. Friendly and professional service, I have no problem in recommending them for any unwanted pest removals.
Response from the owner:Thanks for the great 5 star review, we appreciate your feedback, I'm pleased we were able free your office space of wasps. Thank you are recommending Urban Pest Control
On second day of working, landscapers in our garden (22 Oct) disturbed a second wasp nest in two days. Despite having to re-jig an already packed work schedule, Josh from UPC arrived within an hour of my call and tackled and removed the nest. Excellent service delivered by professional and very personable staff. Cannot praise UPC too highly and actually they were also the best price I was quoted. Definitely now firmly on my call-out list and top of recommendations to friends and family.
Response from the owner:Thank you Peter for your great 5 star review, we really appreciate you taking the time to leave us your feedback. we're so glad that Josh and Wayne were able to help with your wasp issues so your team could get back to work safely. fingers crossed day 3 is wasp free for you!
Wasp Problem on the outside of the house - Phoned at 11:30; was called by Ryan 30 mins later. He was then here within 20 minutes (to be fair he was local at the time..!). Clear and knowledgeable advice given by him. Undertook the 'procedure' immediately; checked to see if it was working. Now we wait to see if they're all gone within 24-48 hours. But with the promise that he would return and re-treat if necessary (free).
Very impressed with the service. Prompt. Knowledgeable.
Response from the owner:Thank you Graham for your wonderful five star review, we really appreciate you taking the time to leave us your feedback. We are so glad that Ryan was able to help with your wasp issue. Our fully trained technicians aim to be with customers as quickly as possible as we understand the distress that wasps may cause and we're happy that this was the case for you. We will be sure to pass on your kind words to Ryan. Thank you for choosing Urban Pest Control.
We received a prompt and professional service after our distress call to deal with a Hornets nest near our front door. Andrew was very knowledgeable and gave useful advise. 24 hrs later the nest is no longer active, hurrah!
Many thanks and will certainly call again should the need arise.
Response from the owner:Thanks Tracey for such a fantastic review, we really appreciate you taking the time to leave us your feedback. We're so glad Andrew was able to solve your Hornets issue and gave you his many words of wisdom when it comes to these pests. Thanks again for choosing Urban pest Control.
Prompt, polite and effective. Wasp nest in awkward position dealt with by Ryan.
Response from the owner:Thank you for taking the time to leave us a great five star review. We're so pleased your experience of Urban Pest Control was a positive one and that Ryan was able to solve your wasp issue even in those awkward positions.
Quick service, friendly and efficient, came same day to get rid of wasps nest
Would highly recommend
Thank you to Andrew
Response from the owner:Thank you Lucy for taking the time to leave Urban Pest Control a fantastic review, we really value your feedback. We aim to respond to our customers as quickly as possible so we are pleased that Andrew was able to solve your wasps nest in a timely manner.
Ryan came to get rid of a wasp nest in our front garden. He turned up quickly and was really helpful. After assessing it and explaining what he could do we left him to do the job. I would definitely call this company again if I had a similar problem.
Response from the owner:Thanks for leaving us 5 stars, we really appreciate you taking the time to leave Urban Pest Control and Ryan a review. We are so pleased that Ryan was able to solve your wasp issue out for you. Please do get in touch should pest problems arise in the future.
I phoned the company at lunch time for a wasp nest.
Wayne arrived mid afternoon and was quick, explained everything and had the job done in no time.
The price was also reasonable and competitive.
Would definitely use again and recommend
Response from the owner:Thank you for your amazing 5 star review, we appreciate you taking the time to leave us your feedback. We try our best to reach our customers as quickly as possible as we know how distressing wasp issues can be so we are glad to hear Wayne was able to do just that as well as keeping you informed in the process. Please do bear Urban Pest Control in mind should Pest issues arise in the future.
Great service. Prompt, Knowledgeable and Easy! Wayne did a fantastic job of finding the hornets nest. Thank you, I would not hesitate to recommend.
Response from the owner:Thanks for a great 5 star review, we are pleased to hear Wayne was able to solve your hornets issue for you and kept you informed of the process. Please do recommend Urban Pest Control to your friends and family should pest problems arise in the future.
Andrew was very professional and got rid of our ground wasps for us! Excellent service
Response from the owner:Thank you Suzanne for choosing Urban Pest Control to solve your wasp issue, and thank you for taking the time and effort to leave us a review, its always nice to hear kind words.
Really excellent service from Ryan. Professional, knowledgeable , friendly, and efficient. Recommended +++
Response from the owner:Thank you for your 5 star review, we appreciate you taking the time to leave us your feedback, we are so glad Ryan was able to solve your pest issue for you and kept you informed of the process. Please do recommend Urban Pest Control to your friends and family should pest problems arise in the future.
Excellent service. Very quick response to my request for wasp removal. Josh could not have been more helpful. Very happy.
Response from the owner:Thanks Kim for your great 5 star review, and Thank you for choosing Urban Pest Control to solve your wasp issue, we are so happy that Josh was able to quickly treat your wasp nest for you.
Ryan visited to deal with a large number of anti social wasps, great same day service
Response from the owner:Thank you for your 5 star review, we're glad Ryan was able to offer you a fast effective solution for your wasps nests. Please think of Urban Pest Control should pest issues arise in the future, we will be happy to help.
Urban pest control brilliant service
Friendly and helpful technician and very good value.
Thank you Urban pest control !!
Response from the owner:Thank you for such a wonderful review of Urban Pest Control, we are so glad it was a positive and effective experience. Thank you for choosing Urban Pest Control.
Excellent service provided by Josh in riding me of my mole problem !
Professional, friendly & efficient in his work. Many thanks & would highly recommend.
Response from the owner:Thanks Jill for your great review, we're so glad Josh was able to solve your Mole issue for you. We will pass on your kind words to Josh, Please do recommend us to friends and family should pest issues arise in the future.
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NPTA Pest Contol Dorset

NPTA

Proud members of an accredited professional association, The National Pest Technicians Association keeps us up to date with the latest Standards, Techniques, products and legal requirements within the Pest Control Industry.

Trading Standards approved Pest Control Dorset

Trading Standards

When using our services feel safe in the knowledge that we are trading standards approved. The Buy With Confidence Scheme ensures our services are trusted and carried out by vetted, DBS checked technicians.

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